Refund Policy

Last updated: 12 November 2026

No change-of-mind refunds

You can try everything free for 7 days before you buy, and your key is delivered as soon as you pay, so we don't refund a purchase because you've changed your mind.

If it doesn't work

If Aurolyra doesn't work on your Windows 10 or 11 PC, email us within 14 days of buying. We'll try to fix it; if we can't, you get a full refund. Billing mistakes are always put right.

Microsoft Store

Store purchases follow Microsoft's refund rules.

To ask, email aurolyra.app@gmail.com with your order number, or use the contact page.